Consumer Advice

Understand your rights when buying goods or services

When purchasing goods or services the law protects people’s rights against being treated unfairly or when things go wrong. This includes faulty goods, switching energy supplier, poor service, problems with contracts, builders and rogue traders. 

 
Using the following links you can find out more about those rights and how to solve problems.

Call us free on 0808 175 5550 and we can help.

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Contact us and we’ll put you in touch with someone who can help you.